Welcome to
The Bombala Street Surgery
If you are a specialist or allied health provider looking to rent a room - please contact us and speak to the Practice Manager, Marina.
Please arrive at the time of your appointment to help us run the clinic smoothly.
Contact details
62 Bombala Street, Cooma NSW 2630
Phone: (02) 6452 5888
Fax: (02) 6452 4868
[email protected]
Surgery Hours
Monday to Friday: 8:30am – 5.30pm
Saturday, Sunday & Public Holidays CLOSED
We are now offering online bookings via HotDoc- Download the app Today to manage your bookings.
In addition to our usual consultations, we are now taking telephone consultations
To book a telephone consultation call the surgery on 02 6452 5888.
Please note: As per the Australian Government's Department of Health and Aged Care website - to be eligible for a telephone consultation: patients must have had a face-to-face consultation with their GP or another GP in the same practice, in the 12 months before the telehealth service.
8Welcome to The Bombala Street Surgery
We are all here to help make your visit as pleasant as possible, if you have any queries or suggestions, please do not hesitate to approach one of our administration staff. Our qualified Nursing Staff are also able to help with a large range of treatments and general first aid.
If you have symptoms which include cough, fever, sore throat or runny nose please wear a mask.
Appointments
Our standard appointments are 15 minutes long. If you require more time, please feel free to book a longer appointment. We realise that your time is very important, so please feel free to ring and check if your Doctor has been delayed before you come to the surgery.
Covid 19 Vaccinations
For details regarding the Covid19 vaccinations, please visit the Australian Government website, where vaccination phases and eligibility are detailed along with the latest news and information. Website link: covid-vaccine.healthdirect.gov.au/eligibility
Duty Doctor & Walk in Appointments
Unfortunately we do not have 'walk-in appointments', however each day for current patients, we have a 'Duty Doctor' available with 5-minute appointments, however it may not be with your regular Doctor. These appointments open at 8.30am each day, according to availability. You must call at 8.30am for this type of appointment. These appointments are for patients who need to see a Doctor on the day. These are best for patients who cannot wait to see their usual Doctor.
Home Visits
These are available, and made at the individual Doctor’s discretion, when social or medical needs dictate. Doctors also visit the Cooma Hospital and the Aged Care facilities in Cooma on request.
Services Available
In addition to a comprehensive range of general practice services, we provide many other services including:
Diagnosis and management of short and long-term illnesses; ECG; Immunisations; Cryotherapy; Minor operative procedures;
Insurance & Pre-employment medicals; Hospital & Nursing home care; Marital, family and relationship counselling; Bereavement counselling; Stress Management; Sports injuries; Childhood, Travel & Q-Fever Vaccinations; Obstetrics; Pap Smear & Antenatal clinics; Healthy Nutrition; Weight reduction; Smoking Cessation; Sexual Health; Diabetes Education; Over 75 Years Medicals; Care Plans; Asthma Education and 24 Hour BP Monitoring; Fertility and IVF
After Hour Services
Please call Health Direct
1800 022 222 or visit the Cooma Hospital, Bent Street, Cooma.
Visiting Specialists
We also have a large variety of Visiting Specialists and Allied Health Professionals who visit our surgery on a monthly basis, please click on the
The Doctors page for details.
Telephone calls
Your call will not be put straight through to the Doctor, it will be put in a message for the Doctor. If we call you, the surgery phone number may show
as a blocked/private number.
Results
Patients are welcome to phone in for test results after 10.30am. Staff cannot give your results to anyone else unless we have your written authority.
2020 AWARD
The Bombala Street Surgery entered and won the GP Synergy 2020 Rural Video Competition. The video promotes and inspires a new generation of doctors to take up rural GP positions. The video can be found at this link: www.facebook.com/gpsynergy/videos/1305477223152617/
Consultation fees
Billing is at the Doctors discretion.
Medicare item 23 - standard appointment - $88.00 Medicare Rebate $43.90
Medicare item 36 - long appointment - $145 Medicare Rebate $84.90
Pap smear with mid wife $40.00.
Phone consultations are available- for patients who have seen a Doctor at the practice in the past 12 months and a valid Medicare Card is held the consult is Bulk Billed, for patients who do not meet the criteria a fee of $45 is payable at the time of booking.
Other types of consultations are available and prices are available on request. Patients who hold a Health Care Card, Pension or Concession Card will be bulk billed. Bulk billing is also available for Veteran Affairs cardholders (Gold Cards & White Specific).
The practice accepts cash and EFTPOS. Accounts are not normally available, however in an emergency, please request to speak with the Practice Manager. If you have difficulty with payment, please discuss this with the Practice Manager or your Doctor.
Follow this link to access our privacy policy
Transferring Medical Records
A $45 including GST applies to complete Medical Record Transfer Requests. This is payable by the patient, medical records will then be released to another Medical Provider in PDF Format once payment has been made.
A short GP Summary can be provided to another Medical Practice free of charge.
Communication
SMS and Email communication is used with patient consent. For more information please refer to "patient downloads"
Problems or complaints?
Please feel free to discuss a problem or complaint with our Practice Manager or your Doctor so we can work to remedy the situation. If you remain unsatisfied you may wish to contact the Health Care Complaints Commission, Locked Mail Bag 18, Strawberry Hills NSW 2012 or phone 02 9219 7444.
We are all here to help make your visit as pleasant as possible, if you have any queries or suggestions, please do not hesitate to approach one of our administration staff. Our qualified Nursing Staff are also able to help with a large range of treatments and general first aid.
If you have symptoms which include cough, fever, sore throat or runny nose please wear a mask.
Appointments
Our standard appointments are 15 minutes long. If you require more time, please feel free to book a longer appointment. We realise that your time is very important, so please feel free to ring and check if your Doctor has been delayed before you come to the surgery.
Covid 19 Vaccinations
For details regarding the Covid19 vaccinations, please visit the Australian Government website, where vaccination phases and eligibility are detailed along with the latest news and information. Website link: covid-vaccine.healthdirect.gov.au/eligibility
Duty Doctor & Walk in Appointments
Unfortunately we do not have 'walk-in appointments', however each day for current patients, we have a 'Duty Doctor' available with 5-minute appointments, however it may not be with your regular Doctor. These appointments open at 8.30am each day, according to availability. You must call at 8.30am for this type of appointment. These appointments are for patients who need to see a Doctor on the day. These are best for patients who cannot wait to see their usual Doctor.
Home Visits
These are available, and made at the individual Doctor’s discretion, when social or medical needs dictate. Doctors also visit the Cooma Hospital and the Aged Care facilities in Cooma on request.
Services Available
In addition to a comprehensive range of general practice services, we provide many other services including:
Diagnosis and management of short and long-term illnesses; ECG; Immunisations; Cryotherapy; Minor operative procedures;
Insurance & Pre-employment medicals; Hospital & Nursing home care; Marital, family and relationship counselling; Bereavement counselling; Stress Management; Sports injuries; Childhood, Travel & Q-Fever Vaccinations; Obstetrics; Pap Smear & Antenatal clinics; Healthy Nutrition; Weight reduction; Smoking Cessation; Sexual Health; Diabetes Education; Over 75 Years Medicals; Care Plans; Asthma Education and 24 Hour BP Monitoring; Fertility and IVF
After Hour Services
Please call Health Direct
1800 022 222 or visit the Cooma Hospital, Bent Street, Cooma.
Visiting Specialists
We also have a large variety of Visiting Specialists and Allied Health Professionals who visit our surgery on a monthly basis, please click on the
The Doctors page for details.
Telephone calls
Your call will not be put straight through to the Doctor, it will be put in a message for the Doctor. If we call you, the surgery phone number may show
as a blocked/private number.
Results
Patients are welcome to phone in for test results after 10.30am. Staff cannot give your results to anyone else unless we have your written authority.
2020 AWARD
The Bombala Street Surgery entered and won the GP Synergy 2020 Rural Video Competition. The video promotes and inspires a new generation of doctors to take up rural GP positions. The video can be found at this link: www.facebook.com/gpsynergy/videos/1305477223152617/
Consultation fees
Billing is at the Doctors discretion.
Medicare item 23 - standard appointment - $88.00 Medicare Rebate $43.90
Medicare item 36 - long appointment - $145 Medicare Rebate $84.90
Pap smear with mid wife $40.00.
Phone consultations are available- for patients who have seen a Doctor at the practice in the past 12 months and a valid Medicare Card is held the consult is Bulk Billed, for patients who do not meet the criteria a fee of $45 is payable at the time of booking.
Other types of consultations are available and prices are available on request. Patients who hold a Health Care Card, Pension or Concession Card will be bulk billed. Bulk billing is also available for Veteran Affairs cardholders (Gold Cards & White Specific).
The practice accepts cash and EFTPOS. Accounts are not normally available, however in an emergency, please request to speak with the Practice Manager. If you have difficulty with payment, please discuss this with the Practice Manager or your Doctor.
Follow this link to access our privacy policy
Transferring Medical Records
A $45 including GST applies to complete Medical Record Transfer Requests. This is payable by the patient, medical records will then be released to another Medical Provider in PDF Format once payment has been made.
A short GP Summary can be provided to another Medical Practice free of charge.
Communication
SMS and Email communication is used with patient consent. For more information please refer to "patient downloads"
Problems or complaints?
Please feel free to discuss a problem or complaint with our Practice Manager or your Doctor so we can work to remedy the situation. If you remain unsatisfied you may wish to contact the Health Care Complaints Commission, Locked Mail Bag 18, Strawberry Hills NSW 2012 or phone 02 9219 7444.